I would just like to send a message regarding the lady that was assisting at the shop on Friday. She was so helpful and kind towards me and I couldn't have asked for better service! She even assisted me until 17:05 to finish up my teapot because I had to finish it then. She also took my details to let me know if the glazing can be done sooner.
So please could you share my gratitude, it's not often that you find someone willing to go out of their way to give good service and a helping hand at the cost of their own time.